In case you have never had a hosting account or you’ve changed companies and the new one employs an account administration console that you haven’t seen so far, you may become perplexed about how to perform a given operation in your account or on your computer. That’s the reason why, many web hosts have prepared a knowledge base, which includes the most frequent questions and challenges connected with their platform, instead of including only general information. Such a knowledge base will allow you to find the necessary information swiftly and easily, so you won’t need to spend time and effort on matters that might require something as simple as pressing a button or checking off a tickbox. In this way, not only can you get stuff done, but you can also acquaint yourself with many new and valuable facts, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

If you have purchased your very first cloud hosting package through our company or have migrated your website over to us, you will get used to our platform and our custom-created Hepsia hosting Control Panel in no time thanks to the fact that we have prepared an extensive web-based knowledge base where you can find all the information that you’ll ever need – both general info about the service as a whole and more specific info about the separate functions that you can use and the difficulties that you can face. The articles themselves are available in two locations. The whole article archive can be accessed via the Control Panel’s Help section. You can find articles that are dedicated to the different features in each section of the Control Panel too. You can acquaint yourself with how to do more or less everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer step-by-step guidelines, so you will never get perplexed on account of an ambiguous text. Naturally, in case you bump into a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can touch base with our support staff members 24x7.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an elaborate online knowledge base for all our present and future clients, so in case you order a semi-dedicated server account through our company, you will be able to find any info that you require at any time. We’ve got an array of educative articles, which will help you better understand what is happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply two examples. Our instructive manuals will help you do anything you need – uncompress an archive, import a database, redirect a domain name, and so on. In addition, we also have troubleshooting instructions, which will allow you to find out what spurs a particular problem and the possible solutions for it. In case you’re unable to send email messages or your domain opens an HTTP 500 error message, for instance, you can check our knowledge base and resolve the issue straight away. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.