Service Uptime

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The service uptime for every single cloud hosting account is of significant importance. If you’re using a web server which has frequent issues and your website is not available for extended periods of time, it is more likely that visitors won't return. Provided you have an online store, for example, this will mean lost clients smaller income. Your internet sites can even get penalized by search engines like google with lower rankings no matter how good their content is. In order to avoid such a scenario, always make sure that the hosting service you get is stable. That way, the success of your internet site will depend solely on its content and your advertising and marketing campaigns and will not be affected by hosting-related aspects that you have got no control of.

Service Uptime Guarantee in Cloud Hosting

If you buy a cloud hosting plan from our company, we guarantee that your websites will be working at least 99.9% of the time. We have basically eliminated the web server downtime by using a state-of-the-art cloud hosting platform in which individual clusters of web servers deal with each portion of the overall service - files, databases, email messages, and so on. In this way, should there be a problem with a server, the other machines part of the cluster will simply take over and your websites will not be affected in any way. To avoid any infrastructure issues, we furthermore have diesel backup generators and several independent Internet providers. Knowledgeable professionals monitor the servers 24/7 to tackle any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Servers

We guarantee 99.9% uptime for every single semi-dedicated server package obtained through our company. You can forget all about about your site being inaccessible for any reason since we use a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to running everything on just a single web server and risking one service to take everything down, we've allocated the various services among their own groups of servers. Put simply, your databases, files, e-mail messages, statistics, and so forth, are handled by independent clusters, therefore the failure of one web server will have no effect on the overall service or on your sites. Multiple backbone Internet providers and diesel-powered backup generators guarantee that infrastructural problems won't affect your websites either. We also have hardware and software firewalls as well as an experienced team of professionals to check the incoming & outgoing traffic and to respond to each software issue 24/7.

Service Uptime Guarantee in Dedicated Servers

All of our dedicated packages feature a 99.9% web server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We test every single server diligently before we hand it over to the customer and we work with new hardware components in order to avoid any possibility of hardware issues. Any unanticipated software difficulties are going to be resolved right away by our system administrators as they keep tabs on all of the hosting servers 24/7. In order to avoid infrastructural problems, our data center in downtown Chicago employs powerful diesel backup generators, while the online connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can respond quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper work of your Internet sites.