1 hour ticket response
We are dedicated to providing a fast and adequate reply to every technical support ticket submitted by a client. Our professional technical support staff representatives will examine your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. In fact, the average helpdesk ticket response time has proven to be 20 minutes.
An Excellent Customer Support Service
We’ve got a team of web hosting support engineers who are ready to answer all your requests anytime you need assistance. The majority of our client service staff members have lots of years of experience in the cloud hosting plans sphere, which means that you can always depend on quick and in–depth answers to your requests.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you will find an easy–to–browse Help section where you can get quick suggestions on how you can use our web hosting services. You can see the answers to your queries in the F.A.Q. database, find more info in the web hosting account management articles or check our how–to video tutorials.